Volunteer Shop Assistant

Regenerage has a vibrant and passionate volunteer community. Make a real difference in your community by volunteering with us.

Why not lend a hand at one of our vibrant retail shops in: Bamber Bridge, Buckshaw Village, Chorley, Calder Park (Chorley), Fulwood, Leyland, or Middlebrook Retail Park.

Role Title: Volunteer Shop Assistant

Location: Regenerage Shop (various locations)

Reports to: Shop Manager/Assistant Manager/Shop Assistant

Hours: Flexible – Shifts are flexible

Purpose of the role

To support the day-to-day running of the shop, helping to raise vital funds that enable Regenerage to deliver services for older people, carers, and families.

Main Responsibilities

• Provide a warm and friendly welcome to customers.
• Serve customers at the till, handle cash and card payments.
• Sort, price, and display donated goods.
• Keep the shop floor clean, tidy, and well-presented.
• Assist with stock rotation and replenishment. Help create eye-catching window and shop displays.
• Promote Gift Aid to donors.
• Work as part of a team with staff and other volunteers.
• Follow health and safety, safeguarding, and data protection guidelines.

Additional Notes

• Must be aged over 18 years.
• Required to have a DBS check, which is funded by the organisation.
• Expected to undertake training, including following policy and procedure.
• Expected to demonstrate a commitment to the mission, vision and values of the organisation.
• Expected to demonstrate professionalism, whilst having a positive and enthusiastic attitude.

Please register your interest and you will be asked to complete an application form.

We’d love to hear from you! Join us and make a difference!

What skills do I need?

• Friendly, approachable, and willing to help.
• Reliable and flexible.
• Good communication and teamwork skills.
• Honest and trustworthy.
• No experience needed – full training will be provided.

What You’ll Gain

• Experience in retail, customer service, and teamwork.
• Opportunity to develop confidence and new skills.
• A chance to meet new people and be part of a supportive team.
• The satisfaction of knowing your time directly supports local people.
• Out-of-pocket expenses reimbursed within the local area.

When do I need to be available?

Where does this role take place?