Operations

Responsible for the running of the trains, ensuring that everything from safety to customer experience goes smoothly during service days and special events. If you’ve ever dreamed of being part of a working heritage railway, this is where the action happens.

Operations roles cover everything to do with the movement of trains and day-to-day railway running. It’s ideal for those who love structure, teamwork, and being out on the railway.

Here are the main roles involved:

 1. Cleaner / Trainee

Entry point for those interested in footplate work

Learn the basics of caring for locomotives

Clean the engine, prep tools, and assist the fireman

 This is the the first step to becoming a fireman or driver.

 2. Fireman

Works on the footplate beside the driver

Maintains boiler pressure by firing coal, monitoring water levels

Assists with braking and engine prep

 3. Driver

In full charge of the locomotive

Operates the engine under rules and signals

Works closely with the fireman, guard, and signalman

 4. Guard

In charge of the train once it’s in motion

Ensures safety of passengers, checks doors, signals readiness to depart

Communicates with driver using traditional hand signals or whistle

5. Shunter

Safely couples/uncouples wagons and coaches

Organizes stock movements in the yard

Works closely with the guard and driver

 6. Signalman

Operates points and signals in the signal box

Manages train movements and line safety

Communicates with guards, drivers, and control

 7. Platform / Station Staff

Help passengers board, give safety instructions

Make announcements and provide customer support

Keep the platform area safe and tidy

What skills do I need?

Mentioned Above

When do I need to be available?

Where does this role take place?