Chat Line Volunteer

CHAT line is our Carers Help and Talk Line, a telephone service that offers support to unpaid Carers.

Our CHAT line gives registered carers the opportunity to chat with volunteers. The carer may have a problem they need support with, they may need someone to listen to them or they may just want to chat about Coronation Street! 

We will match you with a Carer who would like to receive weekly calls, for you to check in on them every week for a catch up and friendly chat.

This volunteering role take place from the comfort of your own home and there will be no costs to you. We have a system that ensures that the carer will not know your number and you will not know theirs either.

 Our chat line volunteers provide carers with regular befriending support by offering a listening ear and social contact on a weekly basis.

Our CHAT line is led by volunteers from all ages and backgrounds, this important service provides a lifeline to carers which can make a huge difference to their health and wellbeing, in addition to providing a rewarding experience for our volunteers.

What skills do I need?

• Ability to listen, communicate and engage with carers 
• Reliable, punctual, and non-judgemental
• Positive attitude to working with individuals from different backgrounds
• Compassion, understanding and open-minded
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• *Note: Volunteers must be able to provide details for us to gain satisfactory references and DBS. We will pay for a current DBS. Volunteers must have access to phone* 

When do I need to be available?

Details

1 Hour per week (Minimum)

Where does this role take place?