Administration Support Volunteer

Lancashire & South Cumbria Foundation Trust recognise and value the importance volunteer support is to us and our patients. We currently have a volunteer role available supporting us at the Ringway Dental Centre in Preston. 

The aim of this role is to provide support to colleagues involved with the delivery of services and other essential activities, as well as providing valuable experience for volunteers. We ask that volunteers commit to at least one 4 hour shift per week, during the normal working hours of 9am to 5pm on Monday, Thursday or Friday. 

What skills do I need?

Duties may include the following

Greet visitors in a polite and friendly manner and signpost to correct service.

Respond to enquiries in a polite manner and ensuring an appropriate response is initiated.

Interact with visitors who are waiting for their appointments.

Support staff in dealing with administration requests, including scanning and photocopying

Photocopy leaflets for distribution

Taking and delivering messages if required

Collation of information packs for patients and carers, and arranging for them to be sent to out.

Help to maintain stocks of items such as leaflets, booklets and posters, including supporting to process deliveries

Support with completion of Friends and Family (FFT) Tests or other Patient Experience tools

A Standard DBS is required for this role, and there is no cost to a volunteer for a DBS application.

When do I need to be available?

Where does this role take place?